Privacy Policy

Version 1.0 · Effective date: June 15, 2026 · Last updated: June 15, 2026

1. Who we are

This policy explains how Urban Glue, Inc. (d/b/a RosterRadar) ("RosterRadar," "we," "us") collects, uses, and shares information when you use rosterradar.co and related services (the "Service"). It is part of our Terms of Service.

2. Information we collect

2.1 Information you give us

Account information. When the Account Holder registers, we collect their name, email address, and password (stored as a cryptographic hash, never in readable form).

Consent records. We record when you accept these documents: the date and time, your IP address, the version of the Terms and Privacy Policy in effect, the parent/guardian attestation, and — if you subscribe — your separate consent to the automatic-renewal terms. We are required to keep some of these records; see Section 6.

Athlete profile. The recruit profile may include the athlete's:

• first and last name
• position, high school graduation year, height, and shot
• club team and high school team (optional)
• home city, state or province, ZIP or postal code, and country (used to calculate distance to programs — we do not ask for a street address)
• Instagram handle (optional)

Your recruiting workspace. As you use the Service, we store what you create:

• the schools and programs you track, and the order you rank them
• your priorities and how you weight them, including any custom factors you add
• interaction logs — the date, contact type, which coaches were involved, what was discussed or presented, your notes, and your after-the-call ratings and gut checks
• action items, due dates, recruiting stage, milestones, and any close-out reason
• notes and evaluations you write

Some of this — for example, a note about a conversation with a coach, or a reason you stopped pursuing a school — can be personal and candid. We treat it accordingly. It is private to your account.

Information you provide about other people. Your interaction logs necessarily contain information about coaches and staff — their names, what they said, and your ratings of them. Section 10 explains how we handle a request from someone whose information appears in another user's private workspace.

Payment information. If you subscribe, our payment processor collects your card details, billing name, and billing address directly. We receive only a token, the last four digits, card brand, expiration, and the transaction result. We never see or store your full card number.

Communications. If you email us, submit a commitment, request a correction, or contact support, we keep that correspondence and any information in it.

2.2 Information we generate

We create derived information about you and your athlete from what you enter, including fit scores, momentum scores, recruiting-stage inferences, opportunity indicators, and recruitment-outlook projections. These are inferences, not facts. They are private to your account and are not shared with schools or coaches.

2.3 Information collected automatically

• Device and usage data: IP address, browser type and version, device type, operating system, referring page, pages viewed, features used, and timestamps.
• Cookies and similar technologies: used to keep you signed in, remember preferences, secure the Service, and understand aggregate usage. See Section 8.
• Email engagement: our email provider records whether our messages to you were delivered, opened, and clicked, so we can confirm that required notices — like trial and renewal reminders — actually reached you.
• Analytics: we use Google Analytics 4 to understand how the Service is used in aggregate.

2.4 Information from public and third-party sources

We compile information about college programs, rosters, coaching staffs, transfers, and commitments from publicly available sources — school athletics websites, public announcements, published rosters and program books — and from submissions made by our users, which we review before publishing. This may include the names, positions, class years, hometowns, and program affiliations of college and committed players, and the names and roles of coaching staff. This information is displayed publicly in the Service as part of our program data.

This public dataset is separate from your private workspace. Nothing from your notes, logs, evaluations, or scores is ever added to it. The only thing that moves from an account into the public dataset is a commitment or roster update that a user deliberately submits for publication.

If you appear in this public data and want it corrected or removed, see Section 10.

2.5 What we do not collect

We do not intentionally collect Social Security numbers, government ID numbers, street addresses, precise geolocation, biometric data, health or medical records, academic transcripts, or financial account numbers. Please do not enter that kind of information into notes fields.

3. How we use information

We do not use your private workspace content to advertise to you, and we do not use it to train third-party AI models.

We may create aggregated or de-identified statistics (for example, "X% of tracked programs are in the WCHA") that cannot reasonably identify you or your athlete, and use or publish those.

Legal bases. Where the law where you live requires us to identify one, we rely on: performance of our contract with you; your consent (for optional marketing and for a minor's data); our legitimate interests in operating and securing the Service; and compliance with legal obligations.

4. When we share information

We do not sell your personal information. We do not share it for cross-context behavioral advertising. We share information only in these situations:

Service providers. Companies that run parts of the Service for us, under contracts that limit them to our instructions:

• Stripe — payment processing
• Google Cloud Platform — application and database hosting
• Twilio SendGrid — transactional and notification email
• Google Analytics — product analytics

With your direction. If you export, share, or send your data somewhere — for example, exporting a scorecard as a PDF, sharing a link, or submitting a commitment for publication — we act on your instruction.

Legal and safety. If required by law, subpoena, or court order, or if we reasonably believe disclosure is necessary to investigate fraud, enforce our Terms, or protect the rights, safety, or property of any person — including the safety of a minor.

Business transfer. If we are involved in a merger, acquisition, financing, or sale of assets, information may transfer as part of that transaction. We will notify you, and the acquirer will remain bound by this policy or give you advance notice before materially changing it.

Aggregated data. As described in Section 3.

We do not share your private notes, interaction logs, ratings, or evaluations with coaches, schools, conferences, clubs, or any governing body.

5. Athletes under 18

Because RosterRadar exists to help families through recruiting, most of the personal information in an account is about a minor. We take that seriously.

5.1 Athletes with an account

• A parent or guardian holds the account for any athlete under 18, accepts the Terms, and consents to our collection and use of the athlete's information as described here.
• Parents can see, correct, export, and delete everything in the account at any time, and can withdraw consent by closing the account.
• We do not sell or share a minor's personal information, do not use it for targeted advertising, and do not profile a minor for advertising purposes.
• We minimize what we collect about the athlete to what the recruiting workspace actually needs. The club team, high school team, and social handle fields are optional, and we do not collect a street address.

5.2 Minors in our public program data

Some athletes named in our public roster and commitment data are minors who do not have a RosterRadar account. We include only information that has already been made public by a school, a program, or the athlete's own announcement, and we limit it to what is relevant to college recruiting: name, position, class year, hometown, and program affiliation. We do not add contact information, and we do not sell this data or use it for advertising.

A minor's parent or guardian may ask us to remove their child's information from our public data at any time, and we will do so — no explanation needed. Email support@rosterradar.co; see Section 10.

Some states give minors and their parents additional rights over information collected from or about a minor. Section 7 explains how to exercise them, and we honor those rights for all users regardless of where you live.

6. How long we keep information

You can ask us to delete your data sooner — see Section 7.

7. Your rights and choices

Everyone, regardless of where you live, may ask us to:

• Access — get a copy of the personal information we hold about you and your athlete
• Correct — fix information that is inaccurate
• Delete — delete your account and its personal information
• Export — receive your workspace data in a portable format
• Opt out of marketing — unsubscribe from non-essential email (you will still get transactional messages like receipts, renewal reminders, and security alerts)
• Withdraw consent — where we rely on consent, including a parent's consent for a minor's data

One limit on deletion. When you ask us to delete, we delete your account and workspace. We must keep the narrow set of records listed in Section 6 that the law requires us to retain — payment and tax records, and auto-renewal and acceptance consent records. We keep nothing else, and we do not use those records for any purpose other than the legal obligation. Information you deliberately submitted for publication in the public dataset is also not removed by an account deletion; ask us separately under Section 10.

How. Email support@rosterradar.co from the address on your account. We will verify your identity before acting and respond within 45 days (we may extend once where the law allows, and will tell you if we do). We will not discriminate against you for exercising these rights.

If you live in a state with a comprehensive privacy law — including California, Colorado, Connecticut, Virginia, Texas, Oregon, Montana, Maryland, and a growing number of others — you have these rights under that law, plus the right to appeal a refusal. To appeal, reply to our decision with "Appeal" and we will respond within 45 days. For California specifically: we have not sold or shared personal information for cross-context behavioral advertising, and have not disclosed sensitive personal information for purposes beyond those permitted, in the preceding 12 months. You may designate an authorized agent to make a request on your behalf.

Global Privacy Control. We honor Global Privacy Control signals where required by law.

8. Cookies

We use:

• Essential cookies — keep you signed in, keep the Service secure, remember your session. These cannot be turned off without breaking the Service.
• Preference storage — remembers settings like your tracked schools and view preferences. Some of this is stored locally in your browser.
• Analytics cookies — help us understand aggregate usage.

We do not use advertising or cross-site tracking cookies.

9. Security

We protect information with encryption in transit (TLS), encryption of data at rest, hashed passwords, access controls limiting employee access to what is needed, and regular review of our providers' security practices.

No system is perfectly secure, and we cannot guarantee absolute security. If a breach affects your personal information, we will notify you and any required regulators as the law requires. Use a strong, unique password and tell us right away if you think your account has been accessed without permission.

10. If you appear in our data but don't have an account

Coaches, athletes, parents, and program representatives sometimes appear in RosterRadar without being users. Here is how to reach us.

10.1 Public program, roster, and commitment data

If information about you or your program in our public data is inaccurate or you want it removed, email support@rosterradar.co with the page or person in question, what is wrong or what you want removed, and how you are connected to it. We will review and respond within 14 days. We correct or remove information that is inaccurate, that was not properly public, or that concerns a minor whose parent or guardian asks us to remove it.

10.2 Information in a user's private workspace

Our users log their own recollections of conversations with coaches. Those notes are the user's own record — private to their account, never published, never shared with schools, and never used for advertising.

If you are a coach or staff member and you want to know what information about you the Service holds, or you want it corrected or deleted, email support@rosterradar.co. We will verify your identity and respond within 45 days. What we can do is limited by the fact that this is another person's private record — we will not disclose the identity of a user, or the contents of their private notes, to a third party. But we will search our systems, tell you what categories of information exist, correct factual errors such as a misspelled name or wrong title, and honor a deletion request where the law requires it.

11. Data location and international users

We operate in the United States and store information on servers in the United States. The Service is intended for users in the United States and Canada. If you access it from outside the United States, you understand that your information will be transferred to and processed in the United States, where privacy laws may differ from those where you live. If you are in Canada, you may direct privacy questions or complaints to support@rosterradar.co.

12. Changes to this policy

We may update this policy. If we make a material change — especially one affecting how we use a minor's information — we will notify you by email or in the Service at least 15 days before it takes effect, and where the law requires it, we will ask for your consent. The "Last updated" date at the top always reflects the current version. Prior versions are available on request from support@rosterradar.co.

13. Contact us

Questions, requests, or concerns about privacy:

Urban Glue, Inc. (d/b/a RosterRadar)
400 S 4th St Ste 410
Minneapolis, Minnesota 55415
Email: support@rosterradar.co
Web: rosterradar.co